Change Login Password and fund password
1.Click Forgot Password? on the login panel
2.Enter your email address for this account and solve the image puzzle based captcha
3.A resetting email will be sent to your inbox.
4 Change your password with the resetting link in the email.
Change Fund Password
How to Reset Fund Password?
1: Login your gate.io account at https://www.gate.io.
At “Account Setting” on the top right corner, access to “My
Step 2: At the left-side column, click “Identity and Safety”.
3: At the lower part of the page, find “Fund password” section.
Click “Forgot password” at its right.
prompt will display and inform you that you will be logged out when
changing fund password.
5: You will be direct to the page https://www.gate.io/resetfpw. Fill
all the information on “Reset Fund Password Request”
Please note, username mean the displaying name when you login your account.
If you forgot it, you may go back to check what is displaying after you loggin at the homepage.
6. Slide the slider to compete the image puzzle.
7: An email with resetting link will be sent to your email address.
Go to your email and find the resetting email and use the URL to access to a “Reset Fund Password” page.
Step 8: Enter your new fund password and TOTP code. (Leave bank if not enabled )
Please make sure the fund password is different from your login password.
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