“KYC Required” in withdrawal, what does it mean?

In the purpose of providing further protection to user account, we have implemented a risk management mechanism to flag suspicious withdrawing activities. For such transactions, we may manual review them before sending. If your transactions is marked with “KYC Required”, please finish...
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Why I am blocked from withdrawing for 24 hours?

“Your account safety settings change detected. To protect your funds, the withdrawal is disabled for 24 hours.” If you see this message, just wait and try again when the 24 hours period passes. Why this message? If you have setup, changed or reset any security settings, your...
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No memo/tag/message displaying at Gate.io deposit page, what should I enter when deposit?

For some coins, such as Cosmos (ATOM) ,BinanceCoin (BNB), NEM (XEM), a memo/tag/message may be required in other exchanges, but not by Gate.io exchange. You do not need to enter anything when sending them to gate.io. Please always check the deposit page first. If no memo displaying to you there...
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Deposit coins with incorrect or missing memo (or tag or payment id or message)?

For some coins, such as XLM (stellar), XRP (ripple), and EOS, a tag or a memo is also required besides a recipient address. If you forgot to include it or entered a wrong one, or entered it with extra spaces that makes your tag or memo a wrong one, your deposit will not be credit...
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How to enter a memo/tag/message when withdrawing if no such field there?

If a memo/ tag/ message is required by the recipient, you may enter it on the Tag field. However, if there is no Tag field at Gate.io for such coin, you may enter it on the address field, simply add memo after the address, separated by a space, format: Address[space]memo You ma...
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Gate.io HODL & Earn Launches Tezos (XTZ) PoS & Earn (Issue 3), Annual Interest Rate 8%

Gate.io has launched HODL & Earn, a series of crypto-asset management tools that promises stable profit and lower risks. With Gate.io HODL & Earn, user can earn interest with current or fixed deposits. We will also launch asset management tool with major crypto currencies such as BTC and USD...
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Sub-Accounts Management

I. What is a sub-account? Sub-account is a secondary account created and managed by the main account. A main account can create several sub-accounts to facilitate its investment and asset management strategies. II. Features overview 1. Who can create a sub-account Main account of VIP5- V...
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Gate.io Research: Analysis of the Development of Cryptocurrency Derivatives in 2020

The cryptocurrency industry has been developing ever since the birth of Bitcoin in 2009. While the industry itself has arrived at its 11th year, the cryptocurrency derivatives market was first explored by BitMex, a crypto-products trading platform. After 2018, many cryptocurrency exchanges launched...
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Gate.io HODL & Earn Launches Vechain (VET) PoS & Earn (Issue 3), Annual Interest Rate 15.55%

Gate.io has launched HODL & Earn, a series of crypto-asset management tools that promises stable profit and lower risks. With Gate.io HODL & Earn, user can earn interest with current or fixed deposits. We will also launch asset management tool with major crypto currencies such as BTC and USD...
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Gate.io HODL & Earn Launches Ontology(ONT) PoS & Earn (Issue 3), Annual Interest Rate 12.44%

Gate.io has launched HODL & Earn, a series of crypto-asset management tools that promises stable profit and lower risks. With Gate.io HODL & Earn, user can earn interest with current or fixed deposits. We will also launch asset management tool with major crypto currencies such as BTC and USD...
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Gate.io Listing Vote #7 - Reserve Protocol VS Ankr

Gate.io is a trading platform that does not charge listing fees, only launches quality projects, and provides users with a variety of blockchain assets trading services. To encourage a higher amount of users in the listing, Gate.io has officially launched "Listing vote," offering even more channels...
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Gate.io Has Launched New Version Of Its VIP Tier System and Fee

Following the new version of our user-interface, Gate.io has launched a new version of its VIP tier and fee, in order to provide an even better and more user-friendly experience. In the new layout, after having logged into their accounts, users can view their VIP tiers, exclusive fee discount, tran...
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Gate.io Bi-Weekly Report, 2020 March Issue #2

To enhance communication with our users, Gate.io has started sharing the Gate.io Bi-Weekly Report. Users can scan through the recent updates and announcements, which are summarized in this report. If you have any suggestions that can help us improve the report, do let us know! Key Highlights (...
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Gate.io HODL & Earn Launches SERO PoS & Earn(Issue 3), Annual Interest Rate 20%

Gate.io launches SERO PoS & Earn(Issue 3)as a part of HODL&Earn, a series of crypto-asset management tools that promises stable profit and lower risks. With Gate.io HODL & Earn, users can earn interest with current or fixed deposits. We will also launch an asset management tool wit...
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Gate.io Launches Startup Project with KardiaChain

Gate.io has launched Startup, a platform that aims to provide users with access to innovative and advanced projects. Traders now have more opportunities to make initial investment. Trading service will be enabled once the startup project fulfills its fund raising goal. Gate.io Startup will launc...
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Gate.io HODL & Earn Launches IOTX Lock-up & Earn, Annual Interest Rate 25%

The IOTX Lock-up & Earn for 90 Days will be launched on Gate.io HODL & Earn at UTC 4:00 March 28, 2020. The total amount of IOTX to be locked is 30,000,000. Web Users can purchase via (App users use HODL&Earn) https://www.gate.io/hodl/41 Gate.io HODL & Earn Gate.io launche...
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Gate.io Supports DGD’s Dissolution and Returns ETH to the Token Holders

In the first quarter of 2020, the majority of DGD holders have reached an agreement for a dissolution of DigixDao (DGD). According to the statement of DigixDao’s dissolution, the trading of DGD will be suspended after March 27th, 2020. Hereafter, all DGD maker orders will be withdrawn and DGD wi...
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